Ark and The Golden Thread

January 24, 2024
Ark is the perfect tool to help create the ‘golden thread’ of information crucial to keep residents in your buildings safe.

The Building Safety Act, enacted in response to the tragic fire at Grenfell Tower in June 2017, aims to enhance the safety of residents and buildings by implementing more rigorous safety standards and regulatory measures. 

The Building Safety Bill, in turn, put a legal duty on duty holders and "Accountable Persons" to create, obtain, store and share documents and information about their building, in a prescribed format.

“The golden thread is both the information that allows you to understand a building and the steps needed to keep both the building and people safe, now and in the future.”

Ark exists to make communicating with your residents easier than ever before, and central to this in the need to communicate this crucial information. 

Ark and The Golden Thread

1. Centralised Information Hub

Ark serves as a centralised hub for all building-related information. The property management dashboard allows building managers to share a comprehensive record of the building's design, construction, and ongoing maintenance activities with the entire community. This crucially aligns with the Golden Thread principles, ensuring that critical information is easily accessible and up-to-date.

2. Document Management

The Golden Thread requires meticulous documentation of all aspects of a building's life cycle. Ark's property management dashboard facilitates efficient document management, enabling building managers to organize and store essential documents such as building plans, safety assessments, and maintenance records in a secure and easily retrievable manner - all of which are immediately available to residents.

3. Real-time Community Monitoring

Ark's resident app empowers residents to report concerns or issues related to safety promptly and easily. This real-time communication enhances transparency and allows building managers to address potential safety hazards promptly, ensuring compliance with safety regulations.

4. Emergency Response Integration

In the event of an emergency, Ark's resident app and property management dashboard provide a synchronous communication channel. Building managers can quickly disseminate critical information to all residents, in seconds, facilitating a coordinated and efficient response.

5. Training and Education

Here at Ark, we go beyond traditional property management solutions by allowing for educational resources to be permanently available within the resident app. This feature helps in creating a well-informed community that understands and appreciates the importance of adhering to safety guidelines, contributing to a culture of safety within our buildings.

As the Building Safety Act and the Golden Thread reshape the landscape of building management, technologies such as Ark are essential tools for ensuring compliance and enhancing overall safety. By providing a unified platform for information management, real-time communication, and proactive resident engagement, we’re proud to be at the forefront of ushering in a new era of safer and more transparent building management practices.

By utilising Ark, our clients are not only meeting their regulatory requirements but also contributing to the well-being and security of the communities they serve.

If you want to find out more get in touch with our Head of Partnerships, Angus, on

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